Refund Policy

1. General Policy
MRCIS follows a strict no-refund policy once an article has been accepted for publication and the Article Processing Charge (APC) has been paid. Authors are advised to review all guidelines and assess their manuscript carefully before submission and payment.

2. Article Processing Charges (APC)
The APC covers editorial handling, peer review, formatting, online hosting, indexing, and long-term archiving. These services are non-refundable once the process has begun or the article is accepted.

3. Eligible Refund Situations (Rare Cases)
Refunds may be considered only under the following exceptional circumstances:

  • Duplicate Payment: If the author has made multiple payments for the same article, the extra payment will be refunded upon verification.

  • Technical Error: If a transaction is made in error due to a technical issue on the journal’s payment platform, and the article has not yet entered the peer review process.

To request a refund in such cases, the author must submit a formal request within 10 working days of the transaction, along with:

  • Proof of payment

  • Article title and submission ID

  • Detailed reason for refund

4. No Refund Cases
Refunds will not be issued under the following conditions:

  • Author withdrawal after acceptance

  • Dissatisfaction with editorial decisions or peer review outcome

  • Delay in publication due to author-side issues (e.g., delayed revisions or responses)

  • Rejection after peer review (if APC was not charged, this is not applicable)

  • Change of mind after payment

5. Refund Request Procedure
To initiate a refund request, please contact the journal's accounts office at:
Include the article title, payment receipt, date of transaction, and the reason for the request.

6. Processing Time
Approved refunds will be processed within 14 business days through the original mode of payment. Any bank charges or transaction fees incurred will be deducted from the total refundable amount.